As we did our best to provide our customers a better experience when purchasing and using our products, this is our exchange policy: 

1. Form of exchange and return

• If the product is defective due to the manufacturer, we will exchange the product with a same model, same size, same color product.
• If the exchange product is out of stock, it will be exchanged for an equivalent product with the same capacity, same type, same size and function

2. Exchange and return conditions

• If the delivered product is not the right model that you ordered on our website (please notify us immediately after receiving the order for an exchange)
• The product has technical problems due to the manufacturer’s error
• The exchange product must be intact, not broken, cracked or scratched
• Product has not been used, still has stamps, original box, warranty card, purchased card.

3. Exchange and return period

• The product will be eligible for exchange and return within 10 days of purchase

4. Refund policy

• Exchange products of the same model, same type, there will be no refund
• Exchange products with different models (due to out of stock):
  – If the unit price is lower than the purchased product, the difference will be refunded
  – If the unit price is higher than the purchased product, the difference will be charged